QuickPickupsDelete your QuickPickups Driver account
Last updated: September 8, 2026
You can delete your driver account at any time. Here is how to do it, what happens next and which data is deleted.
From the app
Go to Profile → Delete account. We will send a 6-digit code to your email to confirm it is you. Enter it in the app and your request will be recorded.
Without the app
If you no longer have the app installed, write from your account email to [email protected] with the subject "Delete account". We will send you a code to confirm the request.
Write from the email address you registered with in the app.
What happens when you confirm
Your account is deactivated immediately and you stop receiving services. For 30 days you can cancel the request using the link you will receive by email. After that period we delete or anonymise your data irreversibly. If you have upcoming assigned services or invoices pending payment, we will let you know and the deletion will be completed once they are settled.
What is deleted
Name, phone, email, ID number (DNI/NIE), licence number, profile photo, compliance documents (ID, driving licence, VTC licence, insurance, roadworthiness certificate, vehicle registration, vehicle photos), GPS location history, notifications and push notification tokens.
What we keep due to legal obligations
These data are kept without being linkable to you from the app: • Invoices, payment orders and their supporting documents: 6 years (art. 30 of the Spanish Commercial Code and General Tax Law). • Records of services provided and their proof of execution: 5 years, to handle claims. • Signed contract and data processing agreement. • The record of this request (date, IP), as proof that we handled it.
If you no longer have access to your account email
Write to [email protected] and we will verify your identity by other means before processing the request.
Data controller
QUICKPICKUPS S.L., Barcelona.