QuickPickupsJoin the QuickPickups driver team
We're not a gig app. We're a B2B mobility company operating premium transfers pre-booked and pre-paid online by international agencies. We look for professional drivers who want a permanent seat on the team — not someone passing through between an Uber and a Cabify shift. If you drive a taxi, a VTC or a minibus with your licence in order, an impeccable car and pride in your craft, we want to talk to you.
The same sign-up on the web or in the QuickPickups Driver app. The office reviews your documents in order of arrival before you start.
This is NOT for you if…
We talk plainly because your day-to-day is taxi ranks, meter and street pickups — and this model does NOT work that way. We'd rather you see it now and not sign up, than have you join and cause problems two weeks in. Be honest with yourself.
- You're looking for something occasional, to "fill the gaps" between rank fares or street pickups while you wait your turn at El Prat or Sants. Here every booking is a customer with a flight and a name — if you take it and then prefer a street flag that pops up, you break the service and the agency complains.
- You struggle to be on time at the airport / station meeting point, or to give notice when you're running late. "I'm on my way" doesn't cut it — the customer is walking out of arrivals with a suitcase and your car needs to be there before they are.
- You're not going to open the app during shift or mark the steps on time (On the way / At meeting point / Customer on board). Without tracking we can't give the customer an ETA and the service falls apart — it's not like driving someone who just flagged you down on the street.
- You don't pick up the phone when an unknown number calls. Support and international agencies call when the flight is delayed, the customer moves the meeting point or there's an urgent issue.
- Your car is dirty inside, smells of tobacco or food, or hasn't had a deep clean in months. This isn't an Eixample street pickup — it's a premium service booked from London, Paris or New York, and the bar is set there.
- You don't enjoy dealing with foreigners who don't speak Spanish, you don't tolerate kids, or you ask to "skip" already-accepted services because the area means coming back empty.
- You expect a night-tariff surcharge / meter add-ons / cash tips / to negotiate the price at the end. Here the price comes fixed from the international agency (it's not the IMET tariff), there's no meter running during the service and you get paid punctually between the 10th and 15th of the following month by bank transfer with an invoice — never in cash from the passenger.
Who we ARE looking for
If you recognize yourself in this list, let's talk.
Real commitment, not loose hours
Availability of at least 25-30 hours a week consistently, with predictable shifts. We want to know who we can count on every Monday.
Hospitality mindset
You are the first and last image the customer gets of the city. You greet, help with luggage, let the customer decide whether to chat, give 2-3 local tips if asked.
Pride in the car
Your car is your office. Daily cleaning inside and out. No odors, no leftovers, empty trunk. Courtesy water and chargers within reach.
Proactive communicator
You warn beforehand, not after. WhatsApp to the customer when you arrive. App heads-up if you're running late. Reply to support in minutes, not hours.
Professional with future
Functional service English (greet, route, goodbye). Eagerness to improve (we offer hospitality, English and product training). Career mindset, not random shift.
Resourceful under pressure
If the flight is delayed, you adapt. If the customer doesn't show, you follow the protocol without arguing. If the car fails, you call before leaving the customer stranded.
How we work
We bring the rides
You don't look for customers. Bookings come in pre-paid from agencies or our website. You see them as Personal Offer in the app or as Broadcast in the market.
Monthly bank transfer
The customer already paid online. You never charge the customer directly. QuickPickups pays you between the 10th and 15th of the month following the service, with invoice and breakdown.
Contact the customer, don't wait
As soon as you accept and when you reach the meeting point, send a WhatsApp or call: "I'm your driver, standing at [exact spot], in a [make + plate]". If no answer, retry in 5 min. A reassured customer doesn't panic, doesn't call the agency, and gives you 5 stars. Most claims we receive are from lack of contact, not from delays.
Punctuality as the norm
Arrive at pickup with a 5 min buffer. If you're running late for traffic or other reasons, give heads-up via the app — most customers are fine if you warn them. Being late without warning is what burns us most with the agencies.
You decide to accept or pass
Each offer shows price, route and passengers BEFORE accepting. Once accepted the ride is yours: handoff to another driver is only for real emergencies (breakdown, urgency), not for dumping rides you no longer feel like doing.
Minimum requirements to sign up
- A valid Class B licence and the authorisation for your activity (non-negotiable): a municipal taxi licence or a VTC authorisation. For a minibus, a D1 permit up to 16 seats (D above 16) plus a valid passenger CAP. The old BTP card has not existed since 2016 and is not required.
- Professional car in neutral color (black, anthracite grey or white), max 10 years old, in impeccable condition. Sedan, mini-van or premium van depending on tier.
- Vehicle paperwork up to date (registration certificate, vehicle inspection (ITV) and insurance). If we already have it for that plate, you do not need to upload it. The exact list depends on how you work and the sign-up asks for it.
- A phone with the QuickPickups Driver app installed and battery guaranteed throughout the shift. The app is on Google Play (Android ≤4 years old, ≥3GB RAM) and on the App Store for iPhone.
- Functional service English: greet, route, goodbye and basic directions. Bilingual not required, but the foreign customer must understand what you say.
- Real availability of at least 25-30 hours per week, with predictable shifts. No "for the gaps".
- A bank account (IBAN) and your tax situation in order: self-employed, employed by a partner company or your own company. You enter your billing details during sign-up and the office checks them one by one.
Customer no-show protocol
Don't improvise. Follow the protocol step by step — if you do it right, you still get paid for the ride even if it doesn't happen. The app guides each step and processes the no-show automatically.
1. Arrive 5 min early
Park exactly at the meeting point. If the area doesn't allow stopping (airport, central hotel), drive around the block and stay in WhatsApp contact with the customer.
2. Mark "AT MEETING POINT" in the app
As soon as you arrive. This starts the official no-show timer. If you don't mark it, the system doesn't know you're there and will NOT protect your no-show. Without this mark, the ride is not billable.
3. Contact the customer: WhatsApp + call
Message: "I'm your QuickPickups driver, standing at [exact spot], in a [make + plate]". If no reply after 3 min, call. If still no answer, WhatsApp again with your live location.
4. Wait the ride's configured time
Airport: 60 minutes from the actual landing (the app tracks the flight live). Cruise port and Sants station: 30 minutes. Hotels and any other address: 15 minutes. The clock starts at the PICKUP TIME, or when you reach the meeting point if you get there later — arriving early does not eat into your margin, but it does not let you mark a no-show before the customer's time either. Do NOT calculate the time yourself: the app runs the timer and alerts when it expires.
5. Upload the 3 mandatory proofs
When the timer expires without the customer, the app prompts you to upload: (a) photo of the meeting point with your car visible · (b) photo of the name sign or car dashboard · (c) WhatsApp screenshot + call log. Without all 3 proofs, the no-show is NOT validated and you do NOT get paid.
6. Mark "Customer no-show" and free yourself
The app handles everything: you get the agency's configured no-show fare, it's logged with evidence on the ride, and you can move on to another service. If support spots something odd in the proofs, they'll call you — you never decide to cancel a ride on your own.
If YOU can't make the ride
It happens: car in the shop, personal emergency, you got the time wrong. What matters is giving notice IN TIME and using the app's handoff. The one thing we can't accept is leaving the customer stranded with nobody knowing.
More than 3h notice → Handoff in the app
Open the ride in the app → "Hand to a colleague" (handoff). It goes back to the market and another eligible driver takes it. No penalty, no drama. Keep the flow going: early notice is rewarded.
Less than 3h notice → Call support NOW
The app blocks automatic handoff under 3h to protect the customer. Call 24/7 support — we look for urgent coverage and if we find it, we absorb the extra cost. Nobody penalizes you for giving timely notice, even if it's short.
No notice + no show → Driver no-show
Cumulative consequences: (1) financial charge for the ride (can match what we owed you) · (2) red flag on your profile, visible to the manager · (3) score drop (affects future personal rides — the good ones go to the best score). Repeated 2-3 times or a critical agency service: immediate offboarding + possible claim for costs caused to QuickPickups.
Late without warning
>5 min late without notifying = warning. >15 min = the customer is entitled to a formal complaint. Repeated = temporary suspension. Golden rule: a warned delay is forgiven; a silent one is NOT. Always, always, always: notify via the app or call — even if it's 2 min.
What we do NOT tolerate
- Being late at pickup. The customer is standing there with luggage and a flight in mind — every minute counts. Reasonable buffer 5 min; beyond that without notice = penalty.
- Driver no-show: missing an accepted ride or cancelling last-minute without a real reason. Blocks the customer and burns us with the agency.
- Accepting a ride and "throwing it back to the market" with no operational reason. Handoff is for emergencies (breakdown, urgent matter), not for dumping rides you no longer feel like doing.
- Not having the app open during shift or not marking steps on time (at meeting point / customer on board / completed). Without this there is no tracking, no automatic payout, no no-show protection.
- Not answering the phone when the customer doesn't show or asks for directions. If support center calls, pick up.
- Asking for tips or charges outside the agreed price. The customer already paid online.
- Tampering with the app or GPS (we detect mock-location and process it as fraud).
- Driving under the influence of alcohol or drugs during shift. 0.0 mandatory.
- Rude or discriminatory treatment. Zero tolerance.
Premium service standards
Our customers pay a premium rate because they expect premium service. This is non-negotiable — it's the baseline.
Impeccable car, always
Full interior cleaning daily (not weekly). No dust, no food leftovers, no upholstery stains. Empty trunk before every pickup. Exterior wash at least twice a week.
Zero odors
No smoking inside the car (also off-shift). No strong air fresheners. No food smells. If you smoked or ate, air out thoroughly before the next service.
Professional presentation
Clean shirt or polo, long trousers, closed shoes. Cared-for personal grooming. No tracksuit, no flip-flops, no caps inside the car.
Courtesy on board
Free small bottled water for every passenger. USB-C and Lightning chargers in sight. Discreet trash bags. AC/heating to the customer's taste — ask.
Hospitality tone
Cordial greeting on boarding. Polite check on temperature/music. Silence if the customer is on a call or tired. Farewell that leaves a good taste: "Safe travels, thanks for choosing us".
Attention on the customer, not the phone
No personal calls during the ride. No social media with the car moving. The app yes: for steps, GPS and communication with support.
Driver sign-up
Sign up: on the web or in the app
It is one sign-up with two ways in, and it takes about 5 minutes. You can start on your computer and carry on on your phone, or the other way round: with the same email you get back to the same draft, which is saved as you go.
Choose your licence and how you work
Taxi, VTC or minibus, and whether you work on your own account or as an employee of a licence holder. The sign-up then asks only for what applies to you.
Your details, billing and vehicle
Your personal details. If you work on your own account, the certificate showing you hold your bank account and your car details with one photo where the plate is visible. If you are an employee, you choose your licence holder.
Your documents
ID card and driving licence; for taxis, the AMB credential too. The back side is optional and goes inside the same document: two photos or one PDF.
One signature
You check that everything is right and sign once: the contract and the statement that your licences and insurance are in force are signed together. Then you submit your application.
The office reviews it in order of arrival
A person reviews every document and your billing details. If something needs fixing, we tell you what and why, by email and with a notification in the app.
Account approved: the guide and the Market
Once your account is approved, you read and sign the driver guide in the app. After that, the Market opens for you and you start taking rides.
On the web
From your computer or your phone browser. You confirm your email with a code and get started.
In the QuickPickups Driver app
Free on Google Play and the App Store. Open it and tap "Sign up" on the sign-in screen; if you already have it, update it.
Open it on your phone
Scan the code with your phone camera to open this page there and download the app.
If your company or the office has emailed you an invitation, use its link: it already carries your licence and your company. If you start signing up and do not submit it, the draft is deleted after 30 days.
Why this team and not another app
Team, not platform
There's a manager who knows you by name. Regular in-person meetings. Your opinion counts to improve protocols.
Predictable income
We bring the rides from B2B agencies with steady flow. No customer hunting, no price fighting, no zero-revenue empty seasons.
Punctual monthly payout
Transfer between the 10th and 15th of the following month, with invoice and breakdown. You never charge the customer — removes the risk of non-payment and disputes for the driver.
We've got your back
Customer no-show protected (you still get paid). 24/7 human-manager support. Customer disputes are handled by us, not by you.
Serious tech
App with GPS, flight tracking of the customer's flight, handoffs between drivers, automatic no-show with proofs, audit log of everything. Built with real drivers, not in a boardroom.
Career, not shift
Internal training, possibility of promotion to Fleet Manager, bonuses for seniority and quality. We want drivers who are still with us in 5 years.
I want to be part of the team
If you've read everything and still want in, you're exactly who we're looking for.
The same sign-up on the web or in the QuickPickups Driver app. The office reviews your documents in order of arrival before you start.
Sign me upNow on the App Store and Google Play
Get the QuickPickups Driver app
It is now available for iPhone and Android, and it is free. It is where you get your rides and the Market, navigate to the pickup, mark each step of the ride and check your invoices. Rides open up once the office approves your account.
Questions before signing up?
Questions? Call us on +34 711 20 66 00. If you already have the app, write to us from Profile > Help center.